Faber-Castell True Gel Pens Faber-Castell

Quick Shipping and Professional Packaging

Because of our long-standing partnership with UPS, FedEx, DHL and many other leading global carriers, we can offer a variety of shipping options. Our warehouse personnel are highly skilled and will pack your goods in accordance to our precise and exact specifications. Your items are carefully inspected and properly secured before shipping. Every day, we deliver to thousands of customers across many countries. This is a sign of our determination to become the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centres.

Orders that contain more than 1 item are assigned processing periods for each item.

Before shipping, we will inspect the ordered items carefully before shipping. The majority of orders will be delivered within 48 hours. The delivery time should be between 3 and 7 working days.

Returns

Stock is dynamic. It is not managed entirely by us, as we're involved with several organizations, such as the factory and our storage. The actual inventory can be changed at any time. It is possible that your order may be out of stock after the order is placed.

Our policy lasts thirty days. If you haven't received the product within 30 days, we're not able to issue a refund or an exchange.

The item you purchase must be in its original packaging and be unused. You must have the item in its original packaging.